I saw a prostaff truck at my neighbors house , and saw Chris working hard . I asked him some questions about a fixer upper house I have recently purchased that had some termite issues according to the inspectors . Chris told me about dry wood termites and subterranean termites . The differences between the two and how he would get rid of them . Very smart young man.
Compliments to my Tech
Cudos to Rob Moody. Rob is my service tech and has been taking care of my lawn for a little over a year. My lawn is looking great! Rob knows what needs to be done and does it without having to be told what is needed. My lawn man is happy and so am I.
Good Job Rob!
I am more than satisfied with your staff... The outside and the inside, they are very efficient and polite, that also includes your office staff....Thanks for being such a great service..
Thank you Nick T. and ProStaff
You often find out how well something works when you have to do without it. Nick had been taking very good care of my grass and controlling the weeds. He is knowledgeable and customer oriented. My lawn missed him and the weeds ran wild when he was gone. Now that Nick is back my yard is almost back in shape again. I know it is just a matter of time before I can qualify for "Yard of the Month"! Thanks Nick and ProStaff.
CRSTAL IS THE BOMB.COM
Truly great customer service has almost become a thing of the past, or so I thought. We consumers have grown accustomed to outsourced customer service and faceless, electronic "help." Our expectation is more in the realm of employees rolling their eyes, unanswered e-mails, or rude receptionist and languishing in the purgatory of a telephone hold queue. Crystal at Prostaff demonstrated the utmost customer service and professionalism when I recently called to inquire on services. Crystal's service was prompt and efficient and she was friendly, helpful and happy to serve me. Also, she went above and beyond to strike up a conversation, however irrelevant it may be, she made me feel important. Crystal, you are definitely a shining star and YOU make a difference. THANK YOU!
Joe B is my super star he has taken care of my lawn for a long time and goes the extra mile to see that things are right including follow ups. His performance has resulted in 4 to 5 referrals on my street, Thanks Joe. Also the interior guys do a great job. Thanks to the entire Pro Staff team.
Thank you Nick
Nick is very knowledgable and professional. He always looks clean, neat and does a great job. I've asked him several questions about my yard and he's always willing to take the time to explain. He's a true asset to your company.
I always enjoy talking with Crystal, because she is so knowledgeable and professional. She represents your company very well, and you are fortunate to have her.
Lately, several different techs have come to service my yard, so I do not know their names. But they all do a good job!
Thank You Crystal
For being so nice when I called, I went with your company after how impressed I was to start with! Then the technician was on time, and as friendly. I look forward to doing business with this company for years to come.
Oh my goodnes, I saw a few very large coachroaches. I called this company and was actually able to get a same day appointment. They came out and did not pressure me, identified the bugs and gave me a reasonable price to cover the home with quarterly pricing- which helped my wallet. Thank you Crystal for representing the company so well!
Very Knowledgeable and Courteous
Thanks Joe B. and Nick T. for helping to pinpoint some issues with my lawn today. Your team has always been consistently reliable, knowledgeable, and courteous. You are dedicated to serving the customer.
Crystal is your true gem!
As a former business owner, now retired, I get quite angry when I run into employees who don't care about their jobs in a day when jobs are so scarce. Not the case with Pro-Staff! I had the nicest connection with a young lady named Crystal. Boy she knew her stuff and I could almost hear her smile over the phone. Very warm and friendly but professional at the same time. She answered every question with a kind voice, precise answers, being knowledgeable regarding my questions. It's not every day I run into someone who is smart and kind and deserves my acknowledgment, but she does. In a day when all you get are people who are rude, she was a breath of fresh air. She is definitely an asset to your company. Wish I had her in my company when I working, I would have stole her from you! Pro-Staff will be around a long time with her manning the phones.
Had a lovely conversation with Crystal Witteman. So proffesional and knowledgable. Truly a joy to deal with. Would recommend Prostaff and Crystal, no doubt.
like many other i had previously used another pest and lawn company and wasn't very satisfied. prostaff had done tje original termite bond on the house i bought so i gave them a call. chad arrived on time and took time to explain what he was going to do. very courteous, friendly, informative, thourough and polite. asked me to call him within the week if i had any problems and he would come right out. i'm very happy with the service. and my bulldog liked him too.
Crystal gets 5 stars for Superior Customer Service!
Truly great customer service has almost become a thing of the past, or so I thought. We consumers have grown accustomed to outsourced customer service and faceless, electronic \"help.\" Our expectation is more in the realm of employees rolling their eyes, unanswered e-mails, or rude receptionist and languishing in the purgatory of a telephone hold queue. Crystal at Prostaff demonstrated the utmost customer service and professionalism when I recently called to inquire on services. Crystal\'s service was prompt and efficient and she was friendly, helpful and happy to serve me. Also, she went above and beyond to strike up a conversation, however irrelevant it may be, she made me feel important. Crystal, you are definitely a shining star and YOU make a difference. THANK YOU!
Pro Staff Pest Control took the best care of our lawn and yard, thank you!
I had a difficult schedule to work with to find a time for Prostaff to service my home. They were able to come out SO quickly and work with my crazy schedule. Tony was very informative with our specific needs and super personable! I am a happy customer!
Eric Hawthorne comes to our Day Care once a month to do regular treatment. On occasions when needed he will immediately come to assess and treat. He is very professional and thorough. We are very pleased with his service!! Thank you
Quick and Friendly Service
Chris Hughes, my assigned technician was very friendly and courteous. He explained in detail what he did and how it will solve the pest problem I was having. He showed up on time and service was done very quickly and thorough.
Thanks, Colt, for a job well done!
To whom it may concern:
Colt Neumann serviced our lawn yesterday and mentioned we had the opportunity of writing a Google Review for Pro-Staff. Today we went online and started to do so, but we didn't want to set up a profile.
However, if it helps, please know how pleased we have been with Colt's work and appreciate his enthusiasm in always wanting to do the very best job for us. Each time he has been here (and we are at home) he thoroughly explains everything he has done for our yard. And his efforts have always paid off. We have a lovely, green lawn. In fact, a movie scout has visited our home on 3 separate occasions. She has been interested in filming commercials for outdoor products and has wanted to use our front lawn. These products included a John Deere lawn mower, an animal trapping device, and even a lawn pesticide . . . imagine that!
Thanks, Colt, for a job well done!
Cliff & Jean Hiatt